New Telephone Menu Options
Our new, more streamlined phone prompts provide you with faster and more efficient access to your transaction and loan information. Take note of these new telephone menu prompts when you call Northwest.
703-709-8900
844-709-8900 (toll-free)
New Phone Menu Options |
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| To report a lost, stolen or fraudulent transaction on your debit, ATM or credit card | PRESS 1 |
| To use our automated Telephone Banking System | PRESS 2 |
| To make a payment, request a payoff on your existing loan, check your balance or make a transfer | PRESS 3 |
| To apply for a loan, check the status of an application in process, or provide insurance on an existing loan | PRESS 4 |
| For all Visa Credit & Debit card inquiries | PRESS 5 |