Thank you for choosing Northwest Federal for your financing.

When it’s time to make a loan payment with us, you have several options.

Watch our video

How to Make Online Loan Payments

Online Payment Center

Use our secure online Payment Center to pay your
Northwest Federal loans* via ACH or by debit card.**

Terms and Conditions for Online Payment Center.

Online Banking

Make payments by transferring funds from your savings or checking account to your loan accounts through Online Banking. Make one-time payments or set up automatic recurring payments.

Need to sign up for Online Banking?

Here’s what you’ll need to enroll in this free service:

  • Account number
  • Last 4 digits of your SSN
  • Email address
  • Date of birth

You may also want to add a checking account and set up direct deposit for easy access to your funds.

Other payment options include:

  • Visit a Northwest Federal Credit Union Branch – make a loan payment in-person at a branch near your home or work location.
  • Use Telephone Banking to make payments from Northwest accounts to Northwest loans. Call 703-709-6917 or 800-932-7666 (toll-free).
  • Send your payment by mail (please do not send cash through the mail):
Credit Card Payments

(include the account number from your credit card statement)
Northwest Federal Credit Union
P.O. Box 4200
Woburn, MA 01888-4200

First Mortgage Payments

Northwest Federal Credit Union
Attn: Mortgage Payments
P.O. Box 986512
Boston, MA 02298-6512

Loan Payments & Auto Loan Payments

Northwest Federal Credit Union
Attn: Loan Payments
P.O. Box 986512
Boston, MA 02298-6512

Overnight / Loan Payoffs Mail

Northwest Federal Credit Union
220 Spring Street
Herndon, VA 20170-4292

Questions?

Please call our Member Service Center at 703-709-8900
(844-709-8900 toll-free).

*Loan payments cannot be made in the Payment Center to a Northwest Federal credit card.

**There is no fee to make a payment if you sign up as a Registered User. A convenience fee of $6.99 is charged for Guest or non-registered users and $9.99 for members making payments over the phone with a live representative.