Visa Debit® Provides Payment Convenience
Your Northwest Federal debit card can be used anywhere Visa® is accepted—online and in stores. It’s like the convenience of shopping with a credit card, only the purchase amount is automatically deducted from your checking account.
You can also use your Visa Debit® to withdraw cash from your checking account at an ATM.
Visa is a registered trademark of Visa International Service Association.
Thousands of Free ATMs Nationwide
Enjoy completely free transactions at nearly 30,000 ATMs nationwide displaying any of these logos: Alliance One | CO-OP ATM℠ | CULIANCE. This includes selected locations where you shop, like 7-Eleven, Circle K, Costco, Publix, Dunkin Donuts and Rite-Aid.
Cash Back at Point of Purchase
For quick cash when you’re buying groceries, filling up your car or running errands, remember that you can get cash back from your Northwest Federal checking account during your debit card transaction anywhere you see the STAR® logo. It’s like having free ATM access whenever you shop.
Peace of Mind
Emergency services, including Visa® Cardholder Inquiry Service, lost/stolen card reporting, and Roadside Dispatch service.
Get Digital Wallet Convenience
Your Northwest Federal debit cards can be used with most digital wallets. Here are a few videos showing how to add your card to enjoy greater payment convenience and security: Apple Pay, Google Pay, Samsung Pay, FitBit Pay, and Garmin Pay.
Once you’ve added your card to these digital wallets, you can use your device(s) to make purchases at participating merchants wherever mobile or tap and pay transactions are accepted.
Report Lost or Stolen Card
Report lost or stolen Visa® Debit cards immediately.
- During normal business hours, contact our Member Service Center:
703-709-8900 (844-709-8900 toll-free) - After hours, please call:
866-861-5412 (toll-free)
703-251-2140 (International Collect)
Protect & Manage Your Debit Card
Use our CardControl+ app right from your mobile device to:
- Turn cards on/off
- Receive transaction alerts to track your card activity
- Quickly and easily add your cards to your digital wallets
- Set up travel memos to ensure your card works wherever your plans take you
Download our CardControl+ app from the App Store or Google Play to start using it today!
To dispute a charge made to your debit card, contact our Member Service Center: 703-709-8900 (844-709-8900 toll-free)
Apple Pay is a trademark of Apple Inc., registered in the U.S. and other countries.
Samsung Pay is a registered trademark of Samsung Electronics Co., Ltd.
Google Pay is a trademark of Google Inc.
Fitbit and Fitbit Pay are trademarks or registered trademarks of Fitbit, Inc. in the U.S. and other countries.
Garmin Pay is a trademark of Garmin Ltd. or its subsidiaries.